Great Experience 2014: Newfoundland Chocolate Company

At Fortress, we believe that businesses that provide amazing customer experiences should be recognized. Each year we hold a Great Experience contest, where the public can nominate their favorite business and tell a story of an amazing experience they had there.

This year, our first highlighted business is the Newfoundland Chocolate Company! For those who haven't heard of this east cost gem, the Newfoundland Chocolate Company is a chocolate manufacturer and retail operation that specializes in hand-made gourmet chocolate. If you still have some Christmas shopping to do, make sure you check these guys out for the best stocking stuffers ever (and yes, they have an online shop).

So here is the winning experience, sent to us via Google+:

"#GreatCX2014 The NL Chocolate Company deserves this! My husband and I wanted a special wedding favour that had a distinct Newfoundland twist for our out-of-province guests. We visited their chocolaterie and were given the warmest of welcomes! It was like being in another world, right out of a fairy tale. They were friendly and actually showed us where the chocolate was made. The product was phenomenal and the packaging was perfect for our wedding. Make the day even more special!"

Great job Newfoundland Chocolate Company! You guys got one heck of a sweet business!

If you'd like to share your great customer experiences from the past year, send out a message on Twitter, Facebook, or Google+ using the hashtag #GreatCX2014. The best businesses will be featured here and the nominator will be entered into a draw for a $100 prize package.